Privacy Policy

Effective Date: 1st Jan 2023

At https://dukanindia.com, we value and prioritize the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our website. By accessing or using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.

1. Information We Collect: a. Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment details when you create an account, place an order, or interact with our website. b. Log Files: Our servers may automatically record certain information when you visit our website, including your IP address, browser type, referring/exit pages, and the date and time of your visit. c. Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to enhance your browsing experience, personalize content, and collect information about your preferences and usage patterns.
2. Use of Information: a. We use the collected information to process and fulfill your orders, provide customer support, and communicate with you regarding your transactions. b. We may use your email address to send you promotional offers, newsletters, and updates about our products and services. You can opt-out of these communications at any time. c. We may analyze usage data to improve our website’s functionality, customize content, and enhance user experience.
3. Information Sharing: a. We do not sell, rent, or disclose your personal information to third parties for their marketing purposes without your explicit consent. b. We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, shipping companies, and analytics providers. These parties are obligated to handle your information securely and only for the purposes specified by us. c. We may disclose your information if required by law or to protect our rights, property, or safety.
4. Data Security: a. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. b. We use secure socket layer (SSL) technology to encrypt sensitive information transmitted between your browser and our website. c. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
5. Your Rights: a. You have the right to access, update, or delete your personal information. You can manage your account settings or contact us to exercise these rights. b. You can choose to disable cookies through your browser settings, although this may affect your ability to use certain features of our website.
6. Children’s Privacy: Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have unintentionally collected personal information of a minor, please contact us, and we will promptly remove it.
7. Changes to the Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. The revised version will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any changes.
8. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at https://dukanindia.com/contact-us .

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.